Metro Law Group
Is On Your Side

Privacy Policy

Metro Law Group, LLC
Effective Date: August 17, 2026

Metro Law Group, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.themetrolawgroup.com or engage our legal services.

1. Information We Collect

We collect personal information in the following ways:

A. Client Information from Clackamas Indigent Defense Corporation

We receive client information from the Clackamas Indigent Defense Corporation in connection with our provision of legal services to assigned clients. This information may include your name, contact information, case details, and other information necessary to provide legal representation.

B. Information You Provide Through Our Website

When you submit information through our website contact form (powered by JotForm), we collect:

1. Contact Information: Your name, phone number, email address, and any notes or details you choose to provide in your inquiry.
2. SMS Consent (Optional): If you affirmatively consent by checking the optional SMS consent box on our website form, we may use your phone number to send you text messages related to your legal matter. You are not required to consent to receive SMS messages to use our services or receive a consultation.

C. Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device information, and pages visited. This information helps us improve our website functionality and user experience. We do not currently use website analytics tools or cookies to track your activity.

2. How We Use Your Information

We use the information we collect for the following purposes:

1. Legal Representation: To provide legal services, communicate with you about your case, and fulfill our professional obligations as attorneys.
2. Consultation and Case Evaluation: To respond to your inquiries, schedule consultations, and evaluate potential representation.
3. Communication: To contact you by phone, email, or text message (if you have consented to SMS communications) regarding your legal matter, appointments, or other relevant information. We do not send case-sensitive or confidential legal information via text message.
4. Practice Management: To maintain our case management system, organize client files, and administer our legal practice.
5. Legal and Professional Compliance: To comply with applicable laws, court rules, professional conduct requirements, and contractual obligations.

3. How We Share Your Information

We take our duty of confidentiality seriously and limit disclosure of your information as follows:

A. With Your Consent or as Required by Law

We share your case information and personal information only:

1. With your express consent; or
2. As required or permitted by applicable law, court order, legal process, or professional conduct rules (for example, disclosures required by court rules, ethics rules, or to prevent reasonably certain death or substantial bodily harm).

B. Service Providers and Internal Personnel

To provide legal services effectively, we may share your information with:

1. Contract Paralegals and Office Staff: Our employees, contract paralegals, and administrative personnel who assist in providing legal services and managing our practice.
2. Technology Service Providers: Third-party service providers that help us operate our practice, including, as of August 17, 2026:
   1. Clio Manage and Clio Grow: Our case management and client relationship management systems, which store client files, case information, and communications.
   2. JotForm: Our website form provider, which collects contact form submissions.
   3. RingCentral: Our business phone and messaging service provider, which handles phone calls and text messages.
   4. Dropbox: Our cloud storage provider, which stores case-related documents and files.
   5. Microsoft 365: Our email and productivity platform, which handles email communications and document creation.
3. Other Professional Service Providers: As necessary to provide legal services, such as expert witnesses, court reporters, investigators, co-counsel, and other professionals engaged in connection with your representation.

We may periodically switch service providers. All our service providers are and will be required to maintain the confidentiality and security of your information and are prohibited from using your information for any purpose other than providing services to our firm.

C. What We Do NOT Share

1. SMS Consent and Phone Numbers for SMS Purposes: We do not share, sell, rent, or disclose your SMS consent status or phone numbers collected for SMS purposes with any third parties for their own marketing, promotional, or unrelated purposes.
2. Marketing or Sale: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Text Messaging (SMS) Terms

If you opt in to receive text messages from us:

1. Types of Messages: You may receive informational text messages, including:
   1. Appointment reminders and scheduling confirmations
   2. Brief and general case status updates
   3. Notifications if you missed a scheduled call or appointment
   4. Notifications regarding time-sensitive matters such as outstanding warrants

   We do not send office announcements, promotional messages, or case-sensitive confidential legal information via text message.

2. Frequency: Message frequency varies and depends on your case or consultation needs.
3. Opt-Out: You may opt out of receiving text messages at any time by:
   1. Replying "STOP" to any text message you receive from us; or
   2. Contacting us directly at office@themetrolawgroup.com or 503-369-6492 to request removal from our text message list.
4. Message and Data Rates: Standard message and data rates from your mobile carrier may apply.
5. No Requirement: Consenting to receive text messages is entirely optional and is not required to receive legal services or a consultation from our firm.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

1. Secure storage of physical and electronic files;
2. Use of encryption and secure platforms for electronic communications and data storage;
3. Limiting access to personal information to authorized personnel and service providers who need the information to perform their duties; and
4. Regular review and updating of our security practices.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal and professional obligations, resolve disputes, and enforce our agreements. Client files and case-related information are retained for a minimum of ten (10) years in accordance with Oregon State Bar record-retention guidelines and applicable law.

7. Your Rights and Choices

You have the following rights regarding your personal information:

1. Access and Correction: You may request access to the personal information we hold about you and request correction of inaccurate information by contacting us using the information below.
2. Opt-Out of SMS: You may opt out of text messages as described in Section 4.C above.
3. Client File Access: As our client, you have the right to access your client file in accordance with Oregon Rules of Professional Conduct and applicable law.
4. California Residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us at the address below to exercise any applicable rights.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. However, we recognize that minors may contact us for consultations or legal services, and we may receive information about minors who are witnesses, parties, or otherwise involved in criminal defense matters and related proceedings.

We do not knowingly collect personal information from children under the age of 13 through our website without verifiable parental consent. If you are under 13, please do not submit personal information through our website without your parent or guardian's permission.

If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete or limit such information where permitted by law and our professional obligations. However, we may be required to retain certain information, including contact information and case-related materials, in accordance with:

1. Our legal and ethical duties as attorneys under Oregon Rules of Professional Conduct;
2. Court rules, statutory requirements, and case management obligations;
3. Our record retention policy (ten years); and
4. Conflicts of interest screening and professional liability requirements.

For consultation-only contacts where no attorney-client relationship is established and retention is not otherwise required, we may be able to delete or limit contact information upon request. Please contact us at office@themetrolawgroup.com if you have questions or concerns about information relating to a minor.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on our website with a revised "Effective Date." Your continued use of our website or services after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Metro Law Group, LLC
1017 Molalla Ave. Ste 3
Oregon City, OR 97045
Email: office@themetrolawgroup.com
Phone: 503-369-6492